Is Your Web Site Missing
Something?
by Susan Londell, SML
Design, LLC
(printer-friendly
version)
Let's face it, writing
content for your web site is going to be one of the most
difficult things to do. It may come naturally to some people,
but for most, they will want to pull their hair out ...
let's hope you don't.
First of all, did you
know there is a professional called a copywriter who can
help you tweak your text; or they can write it for you?
A copywriter is the person who writes the words for advertisements
you see in such places as; newspapers, magazines, flyers,
billboards, TV/radio commercials, and yes, even on web sites.
If you are interested in copywriting services, be sure to
give us a call at (732) 560-1954 to discuss how this can
benefit you.
Second, whether you
are writing the text yourself or you are working with a
copywriter, there will be many questions that need to be
answered.
You'll need to sit down
and ask yourself what you want to accomplish with your web
site. Here are a few to help you get started.
- Do you know what your target audience
is seeking, or are you just assuming you know?
- Will your site be directed to the
“average Joe”, or will it be directed towards
people in your trade?
- Are you going to be offering your
service or product in a specific location, or will it
be offered world-wide?
- Will your target audience be male
or female? Will it be a specific age group?
- How do you want to make your presentation?
As a corporate site; informational; entertainment?
Sometimes people have
a hard time figuring out the needs of their target audience.
This is why I recommend asking a friend, spouse, or co-worker
what they would be looking for if they came to your web
site. Keep notes of what people are suggesting.
After you’ve written
down your copy, test it on others to see what kind of feedback
you receive. Once you've shown it to your immediate family
or friends, pass it along to others. Sure, this testing
phase may take some time to do, but later on it will be
a big help when the actual copy is being written for your
web site.
Your
Sales Headlines - Did you know that your "Headline"
can have a huge impact with your visitors? An effective
headline will capture your visitors' attention and draw
them into your sales copy.
Remember, that you'll
only have 7 - 10 seconds to capture their attention, so
your headline must make an impact.
Speaking of Headlines,
have you ever been to a web site or received an advertisement
that started off with a question? Ever wonder why? Asking
questions stimulate our brains, and if done properly it
brings out the curiosity in us. We want to know the answer
a question and we'll keep reading until we find it.
Here are a few quick tips for writing
a headline:
- Ask a question that is just waiting
to be answered
- Create a headline that makes us curious
- Be sure to address your visitors'
problems
Web
Site Elements - There are other important elements
you will need to consider besides the text, such as the
color of your text and web site design. Colors can have
just as much of an impact with your visitors as the text.
The first thing your visitors will see is the color/design
of your web site. If the colors are overwhelming your visitors
may leave to find a more suitable place to do business.
Keep your colors to
a minimum; choose colors that do not clash. You'll need
to consider what type of mood you will want to create, and
make sure that your text is clearly visible. Don't forget
to use a specific color to highlight important text, such
as your call to action.
Here is a quick
list of colors:
- Red
- Action, energy, strength, passion, fire, heat, power,
attention-getting. Red is a good color for a call to action.
- Blue
- Confidence, travel, freedom, truth, professionalism,
wealth and power. As well as, tranquility, dependable,
acceptance, patience, understanding, cooperation, comfort,
loyalty and security. Blue has been proven a good choice
for links.
- Green
- Money, wealth, prosperity, calm, health, food, nature,
hope, growth, freshness, soothing, sharing, and responsiveness.
Want to sell something, think green.
- Orange
- Health and vitality, autumn, youthfulness, fire, steadfastness,
courage, confidence, friendliness, cheerfulness, warmth,
excitement and energy.
- Yellow
- Light, purity, understanding, caution, brightness, intelligence,
joy, organization, spring.
- Purple
- Dignity, sophistication, creativity, spirituality and
mystery.
- Brown
- Credibility, stability, home, the earth, wood, comfort
and strength.
- Black - Space, night,
authority, dramatic, classy, committed serious, power,
elegance, and sophistication.
- White - Purity, peace,
perfection, fresh, easy, cleanliness, goodness, and spirituality.
- Grey
- A conservative color, symbolizing security, maturity
and reliability.
Remember, when choosing color
elements, emotions trigger sales.
Photographs - Don't
forget your photos. No matter what you are selling online,
photos really are worth a 1000 words. Photographs turn your
product from just an image into something real.
Be sure you take good quality photos;
nothing will kill a sale faster than poor photos.
- Make sure your photos are clearly
visible, not too dark, and not too light, especially if
you are taking photographs for an e-commerce site.
- Don’t take your photos in a
location where other objects appear in the picture, such
as a coffee table with a coffee cup in the corner. If
possible use the same background for all your photographs.
- The best thing is to take all the
photographs at the same time; that way you’ll know
that the background and lighting will be consistent.
- Better yet,
hire a professional to take your photographs. T.J. Klein
from Klein and Ulmes (732) 356-2900 is a top-notch professional
photographer. In the long run it will be a huge benefit
to you and your business.
Keep
It Simple - Add bullets to your text, this
will help keep things to the point. Be sure to use words
like, "you", and "your", rather than
"I", "we", and “our". By
doing this one small thing will help your visitors visualize
owning your product rather than just reading about it. If
done correctly, instead of a visitor, you've just made them
your customer.
Here are a few phrases you can use:
- "You will receive ..."
- "You will discover ..."
- "Your (product) will be delivered
in 3 days ..."
- "You will learn ..."
When you write your
copy tell a story, try to incorporate your photograph into
your text copy. This is one of the most effective ways to
develop a relationship with your customers. It makes you
more human; it will also help create credibility, and it
will make them feel comfortable doing business with you.
They will not just see you as a sales person, but rather
as a person who understands their needs and is willing to
help with the problem they are trying to resolve. That is
the sole reason they are coming to your site, to seek a
solution to their problem.
Remember, that the customers
you are doing business with are PEOPLE. Your customers have
emotions, thoughts, and ambitions, even though you never
see them in person. So remember to keep that in mind when
gathering your information or writing your copy.
By establishing yourself
as someone who cares about your customers, and someone who
takes the time to help them with problems, you'll be truly
unique. Your competitors most likely don’t go that
extra mile; that means you'll be doing something that others
won't, and people like that.
Don't forget
- Let others proof-read your text. Feed back is a good thing,
no matter if it is good feed back or poor feed back, learn
from what people tell you. Don’t feel hurt or embarrassed
if someone tells you something you don’t like. Use
the information to improve your website.
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